Frequently Asked Question





Where can I insert my promotional code?

The promotional code can be inserted during the check out. When purchasing on mobile devices click 'show order summary' and insert your promotional code

How long will my order take to deliver?

Once the order is placed we will take 2-5 working days to process the order. Once shipped you should receive your order within 3-7 business days

What payment methods are accepted?

We accept Credit Cards, Paypal, Apple Pay and Google Pay

Do I need to create an account to place an order?

We accept orders as guests and as logged in costumers

 Do you offer Exchanges and Returns? 

We do offer Exchanges and Returns on our Website. To learn more about the conditions we invite you to follow the link 



Can I track my shipment?

Once your order is shipped you will be able to track your order

Do you offer international shipping?

Yes, we do offer international shipping




How can I return an order?

To learn more about our return conditions please follow the link 

What is the cost of a return?

The shipping cost of any return are to be paid by the customer

What items can I return?

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging